Grounding & Data Cloud

How an agent knows about YOUR business: grounding the model in real Salesforce data instead of its training memory.

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This page is being written as part of Agentforce. Check back soon.

Topics, actions & instructions

The building blocks of an Agentforce agent: how you define what it knows about and what it's allowed to do.

The Einstein Trust Layer

How Salesforce keeps AI safe for enterprise data: masking, no-retention, guardrails, and auditing.