From chatbots to agents

The key shift. What makes an "agent" genuinely different from the chatbots and assistants that came before.

🚧 Coming soon

This page is being written as part of Agentforce. Check back soon.

Start here

Where it all comes together. How Salesforce turns AI into agents that do real work on your data, and how everything you've learned applies.

What is Agentforce

Salesforce's platform for building and running AI agents. What it is, what it replaces, and why it matters.