Agent types & use cases

What people actually build with Agentforce: service, sales, and internal agents, with concrete examples.

🚧 Coming soon

This page is being written as part of Agentforce. Check back soon.

The Einstein Trust Layer

How Salesforce keeps AI safe for enterprise data: masking, no-retention, guardrails, and auditing.

Building an agent (the journey)

A walkthrough of what it takes to stand up an agent, from idea to live, at a conceptual level.