Working with AI

Practical skills for getting reliable, useful results from AI tools. Coming soon.

Coming soon

This module is planned but not yet written. It builds on AI Foundations.

What this module will cover

Prompting — how to ask for what you actually want.
Using assistants well — workflows, context, and verifying output.
Getting reliable results — checking, iterating, and knowing when to trust it.

In the meantime, start with AI Foundations.

What AI can and can't do

Genuine strengths, real limits, and why AI is sometimes confidently, fluently wrong.

Agentforce

How Salesforce's AI products and agents work, and how everything you've learned applies. Coming soon.